Last Updated: January 2026

Betpas Privacy Policy — How We Keep Your Data Safe

Your personal information at Betpas is kept completely private and secure. This privacy policy clearly outlines what data we collect, why we collect it, how we use it, and how you can manage your own information.

10 Sections
About a 6-minute read
GDPR-Compliant
Our Commitment

Betpas never sells your personal information to third parties. You are always in full control of your data.

1. Introduction & Scope

This privacy policy applies to users of the Betpas (betpas.im) website and related services. By accessing or using Betpas, you automatically agree to the terms of this privacy policy.

Betpas takes your privacy seriously. We manage your information in accordance with international data protection laws and best practices. This policy is designed to give you full transparency — so you know exactly what we do and why.

"Personal information" refers to any data that can be used to identify you, directly or indirectly — such as your name, email address, mobile number, payment details, and browsing behaviour.

Written in Bengali: This Privacy Policy has been written in full English so that our users can understand it easily. If anything is unclear, please contact our support team.

2. What Information We Collect

Betpas collects information in three ways — what you provide directly, data collected automatically, and information received from third parties.

Information You Provide Directly

  • At registration: full name, date of birth, email address, mobile number, and home address.
  • For identity verification (KYC): a copy of your national ID or passport.
  • For payments: bKash/Nagad number, bank account details.
  • Support interactions: chat logs, email messages, and attached files.

Automatically Collected Information

Data Type What We Collect Purpose
Device informationDevice type, operating system, browserSecurity Verification
IP AddressApproximate location, internet service providerFraud Prevention
Usage LogsPage visits, clicks, session durationService Improvement
Transaction logsDeposit, Withdrawal & Bet HistoryFinancial Audits
CookiesSession token, preference settingsUser experience
What we do not collect: Your social media passwords, bank PINs, or any sensitive personal information not required to provide our services.

3. How We Use Your Information

Betpas uses your information only for specific, legitimate purposes. Collecting data beyond what is necessary goes against our policy. Each reason we use your data is clearly outlined below:

  • Account Management: To manage registration, login, identity verification, and account security.
  • Payment processing: To process deposits and withdrawals and maintain records of financial transactions.
  • Customer support: To address your questions, complaints, and issues.
  • Fraud prevention: To detect and prevent unauthorised access, money laundering, and fraudulent activity.
  • Service improvement: To analyze your usage patterns and improve the platform.
  • Notifications: To keep you informed about important updates, bonus offers, and policy changes.
  • Legal Obligations: To meet regulatory requirements and fulfil legal obligations.

We never sell or share your data with third parties for marketing or advertising purposes. If you'd prefer not to receive promotional emails from Betpas, simply click "Unsubscribe" at the bottom of any email.

4. Cookie Policy

Betpas uses cookies to manage your session and improve your experience on the site. Cookies are small text files stored in your browser that recognise you so you don't have to log in every time.

Types of Cookies We Use

  • Essential cookies: Used for login sessions and security tokens. These cannot be disabled.
  • Functional cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To understand how many users visit each page on the site. Fully anonymous.

You can manage or delete cookies through your browser settings. However, disabling essential cookies will prevent login and session functionality from working.

Third-Party Cookies: Betpas does not use any third-party tracking or advertising cookies. Your browsing history is never shared with advertisers.

5. Data Sharing Policy

Betpas never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Processors: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, or your bank to complete transactions. These providers operate under their own privacy policies.
  • Technology partners: Server management and security providers are granted limited data access under contractual agreements.
  • Legal Obligations: We are legally required to disclose information in response to court orders, legal investigations, or valid requests from government authorities.
  • Business Transfers: In the event that Betpas is acquired or merged, your data may be transferred to the new owner. You will be notified in advance.
⚠ Important: We never sell, rent, or share your data with marketing companies, data brokers, or advertisers.

6. Data Security Practices

Betpas uses industry-leading technology to keep your personal information secure. Below is an overview of our security measures:

  • SSL 256-bit encryption: All site access and transactions take place over encrypted connections.
  • Database encryption: All stored sensitive data is encrypted.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Protection against server-level attacks.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Staff Training: Staff with access to data undergo strict confidentiality training.

That said, no online transmission can be guaranteed 100% secure. In the event of a security breach, Betpas will notify you promptly and take all necessary action.

7. Your Data Rights

You have full control over your own data at Betpas. You may exercise the following rights at any time:

1
Right to access your data
You can request to know what information we hold about you.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
After account closure, you may request deletion of your data (except where retention is required by law).
4
Right to Restrict Processing
You may object to the use of your data for specific purposes.
5
Right to Data Portability
You can receive your data in a machine-readable format.
6
Marketing Opt-Out
Unsubscribe at any time to stop receiving promotional communications.

To exercise these rights FAQ page visit us or email our support team. We'll do our best to respond within 30 business days.

8. Data Retention Periods

Betpas retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active and up to 5 years after closure (in accordance with financial regulations).
  • Transaction Records: Minimum 5 years (in accordance with AML and financial regulations).
  • KYC Documents: 5–7 years after account closure.
  • Support Contact: 2 years after resolution.
  • Log files and analytics data: 13 months, then automatically deleted.
  • Cookies: Session cookies expire when the browser is closed; persistent cookies expire within 3–12 months.

Once the designated retention period ends, data is automatically deleted or anonymised.

9. Protection of Minors

Betpas services are intended exclusively for users aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18.

If a parent or guardian believes their minor child has created an account on Betpas, please contact our support team immediately. We will promptly close the account and delete all collected data.

Age Verification: Age is verified at registration using your date of birth and via identity documents during KYC. If there is any doubt, Betpas may request additional verification at any time.

10. Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team:

We take every privacy-related complaint seriously and aim to respond within 15 business days. If we are unable to resolve your concern, you have the right to escalate the matter to the relevant data protection authority.

For more information about this Privacy Policy, please visit our Terms & Conditions and Responsible Gaming page as well.

How Your Data Moves

From Collection to Secure Storage

Collection
At registration
Encryption
Secured with SSL
Retention
On Secure Servers
Usage
Only When Necessary
Deletion
Upon Expiry

What Makes Betpas's Privacy Policy Different

We Don't Just Make Promises — We Prove It

Your data is never sold

Betpas's business model does not rely on selling data. Your information stays with us — no advertisers or data brokers ever receive it.

Anonymous Analytics

Only aggregated and anonymous data is used for site usage analysis. No individual's browsing history is tracked or profiled.

You're in control

You can view, update, or request deletion of your data at any time from your account settings. No complicated process required.

Minimal Retention

Betpas retains data only for as long as necessary. Once the purpose is fulfilled or the legal retention period expires, data is automatically deleted.

Marketing Opt-Out

If you no longer wish to receive promotional emails or notifications, you can unsubscribe with a single click at any time. We never pressure you.

Regular Audits & Updates

Our privacy policy is reviewed regularly. You will be notified before any changes take effect — no surprises.

Trust Us, Play with Peace of Mind

At Betpas, your data is protected and your privacy is respected. Register now and enjoy safe gaming on Bangladesh's most trusted platform.

* 18+ | Play Responsibly

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